All orders are made to order and fulfilled by our print partner, Printful.
Order processing time
Orders are typically processed and printed within 2–7 business days before shipping.
During busy periods, processing times may be slightly longer.
Because all items are made to order, orders cannot be cancelled or changed once production has started.
Shipping times
Shipping times begin after your order has been processed.
Estimated delivery times:
- Australia: 3–8 business days
- New Zealand: 5–12 business days
- United States: 3–7 business days
- International: 7–20 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping costs
Shipping costs are calculated at checkout and depend on your location and the items in your order.
Tracking
Once your order ships, you will receive a tracking link by email.
Please allow up to 24 hours for tracking updates to appear.
Delays and issues
We are not responsible for delays caused by:
- Postal or courier services
- Customs clearance
- Weather events or natural disasters
- Incorrect or incomplete delivery addresses
If your order appears delayed or stuck, contact us and we will help investigate.
Lost or missing packages
If a package is confirmed lost by the carrier, we will work with our fulfilment partner to arrange a replacement where applicable.
Customs and duties
International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.
Contact
For shipping questions, contact us at:
wolf@wolfhowl.online